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October 10, 2019
CardManager App: Manage. Control. Secure Against Card Fraud.
Criminals are getting smarter when it comes to stealing and using your credit and debit card information.
Did you make that $150 charge at a gas station in Idaho while you were also grocery shopping in Brandon? Of course not. That type of card fraud was relatively easy for you (and us) to identify. Today, criminals make an effort to only use stolen card information in the geographic location where you live. They do this in the hope that their fraudulent activity won’t be detected by you, or us.
As fraudsters get smarter, we want to equip you with the tools you need to outsmart the criminals. The Grow CardManager App is a separate download for both Apple and Android devices that brings additional features specifically designed to help you manage, control and secure your cards against fraud.*
Secure yourself and your cards with the following features available through this app:
1. Card Controls: Not using your card right now? Turn if off today after you swipe for lunch from within the app and back on tomorrow morning before you swipe for coffee.
2. Instant alerts: Set notifications about card activity for greater protection against fraudulent activity or misuse of your card.
3. Real-Time Transaction History: Review your transactions in real time. See something that doesn’t look right? Report it right away instead of waiting for your next statement.Victimized? Call 800.839.6328.
Spotted early, card fraud is nothing more than a hassle and can be fixed with a call to our Member Contact Center. We’ll close out your old card, issue a new one and when it arrives, change your PIN, just to be on the safer side.
*Additional data charges may apply. Please see your wireless carrier for more information.
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How to Find Your Routing & Account Numbers
When you make a payment online, by phone or on a mobile device, you may be asked for our routing number and your checking account number. Credit unions and banks use these numbers to identify accounts and make sure money gets where it’s supposed to be. You’ll also need to provide your routing and checking account numbers for:
- Direct deposits
- Electronic checks
- Military allotments
- Wire transfers
Where to Find Your Routing & Checking Account Numbers
Your personal checks include both our routing number and your account number, as shown on the Grow check example below.
Don’t have a Grow check? No worries.
Visit any Grow store and ask for a Direct Deposit Form. It lists both your routing number and checking account number.
Making a Loan Payment
When it comes to making payments, we try to make it as painless as possible to pay your loan every month. We have several different ways to pay, including convenient online options.
Pay Online
You have two ways to pay online by transferring funds from another bank or credit union.
- Grow Online Banking (Preferred payment method for any loan)
This is the simplest way to pay your loan. You can make one-time payments or set up automatic recurring payments in Grow Online Banking. Once you log in, select “Transfer/Payments” from the menu. If you’re not enrolled in Grow Online Banking yet, you can set up your account in just a few minutes.
Log In
- Debit Card or ACH (Available for auto, personal loans and HELOCs)
Note: ACH and debit card payments are not available for credit cards or most mortgages, except HELOCs.
We accept ACH payments with no additional fees or Mastercard® and Visa® debit cards with a convenience fee of $4.95. To get started with an online ACH or debit card payment, select Pay Now below.
Pay Now
Pay by Mail
You can also pay any Grow loan by check through the mail. Please remember to include your account number and Grow loan number on the check. (For credit card payments, please do not write your 16-digit credit card number on the check, which can cause a delay in processing the payment.)
Address for auto, credit card, personal loan and HELOC payments:
Grow Financial Federal Credit Union
P.O. Box 75466
Chicago, IL 60675-5466Address for personal first or second mortgages and home equity payments:
Grow Financial Federal Credit Union
P.O. Box 11733
Newark, NJ 07101-4733You Are About To Leave GrowFinancial.org
At certain places on this site, there are links to other websites. Grow Financial Federal Credit Union does not endorse, approve, represent, certify or control those external sites. The credit union does not guarantee the accuracy, completeness, efficacy, timeliness or accurate sequencing of the information contained on them. You will not be represented by Grow Financial Federal Credit Union if you enter into a transaction. Privacy and security policies may differ from those practiced by the credit union. Click CONTINUE if you wish to proceed.