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April 9, 2020
Watch Out for These Coronavirus Scams
Fraudsters pay attention to headlines. They know about the fears and worries surrounding the coronavirus (COVID-19). They’re creating websites to sell bogus products and using fake emails, text messages or social media posts as bait to take your money and get your personal information.
Here are some tips from the FTC on how to avoid coronavirus scams:
- Don’t click on links from sources you don’t know. Unknown links could download a virus onto your computer or device. Sometimes, these scam links are well-disguised, so be sure you’re confident in both the sender and the link itself before clicking.
- Watch for emails claiming to be from the Centers for Disease Control and Prevention (CDC) or experts saying that they have information about the virus. For the most up-to-date information about the coronavirus, visit the CDC coronavirus webpage.
- Ignore online offers for vaccinations or related health products. We are a long way off from a vaccine or any other medicine created specifically for the coronavirus. Be cautious and evaluate what you’re seeing by visiting well-known news sources. As always, be wary of news coming through on unknown channels or through social media articles with unofficial sources.
- Do your homework when it comes to donations, whether through charities or crowdfunding sites. Don’t let anyone rush you into contributing money. If someone wants donations in cash, gift cards or by wiring money, don’t do it! Legitimate charities will not ask you to donate this way.
- Be wary of “investment opportunities.” The U.S. Securities and Exchange Commission (SEC) warns people about online promotions, including on social media, claiming that the products or services of publicly traded companies can prevent, detect or cure coronavirus and that the stock of these companies will dramatically increase in value as a result. Be wary of any “get rich quick” types of ads.
Here’s an update from the U.S. Department of Treasury about coronavirus scams:
If you receive calls, emails or other communications claiming to be from the Treasury Department or IRS and offering COVID-19 related grants or stimulus payments in exchange for personal financial information, or an advance fee, or charge of any kind, including the purchase of gift cards, please do not respond. The IRS or Treasury will not call, email, text or otherwise inquire about personal information from you, nor require you to buy gift cards or pay fees of any kind to receive your stimulus check. These are coronavirus scams. Please contact the FBI to report scams so that the scammers can be tracked and stopped.
If you have any questions or concerns regarding these scams or others, please feel free to contact us at 800.839.6328.
The above information was adapted directly from the FTC and the U.S. Department of Treasury. You can visit ftc.gov for the latest consumer updates related to the coronavirus.
How to Find Your Routing & Account Numbers
When you make a payment online, by phone or on a mobile device, you may be asked for our routing number and your checking account number. Credit unions and banks use these numbers to identify accounts and make sure money gets where it’s supposed to be. You’ll also need to provide your routing and checking account numbers for:
- Direct deposits
- Electronic checks
- Military allotments
- Wire transfers
Where to Find Your Routing & Checking Account Numbers
Your personal checks include both our routing number and your account number, as shown on the Grow check example below.
Don’t have a Grow check? No worries.
Visit any Grow store and ask for a Direct Deposit Form. It lists both your routing number and checking account number.
Making a Loan Payment
When it comes to making payments, we try to make it as painless as possible to pay your loan every month. We have several different ways to pay, including convenient online options.
You have two ways to pay online by transferring funds from another bank or credit union.
- Grow Online Banking (Preferred payment method for any loan)
This is the simplest way to pay your loan. You can make one-time payments or set up automatic recurring payments in Grow Online Banking. Once you log in, select “Transfer/Payments” from the menu. If you’re not enrolled in Grow Online Banking yet, you can set up your account in just a few minutes.
- Debit Card or ACH (Available for auto, personal loans and HELOCs)
Note: ACH and debit card payments are not available for credit cards or most mortgages, except HELOCs.
We accept ACH payments with no additional fees or Mastercard® and Visa® debit cards with a convenience fee of $4.95. To get started with an online ACH or debit card payment, select Pay Now below.
Pay by Mail
You can also pay any Grow loan by check through the mail. Please remember to include your account number and Grow loan number on the check. (For credit card payments, please do not write your 16-digit credit card number on the check, which can cause a delay in processing the payment.)
Address for auto, credit card, personal loan and HELOC payments:
Grow Financial Federal Credit Union
P.O. Box 75466
Chicago, IL 60675-5466
Address for personal first or second mortgages and home equity payments:
Grow Financial Federal Credit Union
P.O. Box 11733
Newark, NJ 07101-4733
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