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November 26, 2019
Don’t Fall Victim to Common Scams This Holiday Season
This holiday season, maintain your security and peace of mind. Fraud and scams happen throughout the year but tend to increase during the holidays. Fraudsters take advantage of consumers’ goodwill, the increase in spending and the decrease of reviewing accounts closely. Don’t fall victim to common scams by implementing the following tips:
Shopping ’til you drop?
Conduct all your online shopping through a secure Wi-Fi network only. Sending financial details like credit card info on public networks is risky business! Monitor your bank account and credit card statements on a regular basis to look for unauthorized transactions.
Set up geolocation on the Grow CardManager App to allow for easier travel and quick transaction alerts for better monitoring.* Think twice before posting travel plans on social media. With location check-ins and tags, it’s easier than you might think for others to keep track of when you’re away. Leaving town? Consider using a timer for your lights or other nifty gadgets to make it look like someone’s home. Reduce burglary risk by keeping your presents under wraps and not left in front of a window or otherwise visible from the outside. Avoid porch pirates! Have a trusted neighbor pick up your mail and remove packages from the doorstep while you’re away.
Phishers can make very convincing spam links to get your information by pretending to be charities, taking advantage of your goodwill during the holidays. Never click links in unsolicited emails. Always search for the website directly to make sure you’re on the real site when donating money to a charity or conducting any other financial transaction. Avoid giving out your personal or payment information to individuals or companies that contact you directly. Call the number provided on the organization’s website to verify legitimacy of emails or other offers. Grow Financial and other legitimate affiliated companies will never ask you for your PIN, login password or social security number via email. If you see suspicious activity on your account or receive any suspicious phone calls, please call us at 800.839.6328.
We wish you a safe and happy holiday season!
*Additional data charges may apply. Please see your wireless carrier for more information.
How to Find Your Routing & Account Numbers
When you make a payment online, by phone or on a mobile device, you may be asked for our routing number and your checking account number. Credit unions and banks use these numbers to identify accounts and make sure money gets where it’s supposed to be. You’ll also need to provide your routing and checking account numbers for:
- Direct deposits
- Electronic checks
- Military allotments
- Wire transfers
Where to Find Your Routing & Checking Account Numbers
Your personal checks include both our routing number and your account number, as shown on the Grow check example below.
Don’t have a Grow check? No worries.
Visit any Grow store and ask for a Direct Deposit Form. It lists both your routing number and checking account number.
Making a Loan Payment
When it comes to making payments, we try to make it as painless as possible to pay your loan every month. We have several different ways to pay, including convenient online options.
You have two ways to pay online by transferring funds from another bank or credit union.
- Grow Online Banking (Preferred payment method for any loan)
This is the simplest way to pay your loan. You can make one-time payments or set up automatic recurring payments in Grow Online Banking. Once you log in, select “Transfer/Payments” from the menu. If you’re not enrolled in Grow Online Banking yet, you can set up your account in just a few minutes.
- Debit Card or ACH (Available for auto, personal loans and HELOCs)
Note: ACH and debit card payments are not available for credit cards or most mortgages, except HELOCs.
We accept ACH payments with no additional fees or Mastercard® and Visa® debit cards with a convenience fee of $4.95. To get started with an online ACH or debit card payment, select Pay Now below.
Pay by Mail
You can also pay any Grow loan by check through the mail. Please remember to include your account number and Grow loan number on the check. (For credit card payments, please do not write your 16-digit credit card number on the check, which can cause a delay in processing the payment.)
Address for auto, credit card, personal loan and HELOC payments:
Grow Financial Federal Credit Union
P.O. Box 75466
Chicago, IL 60675-5466
Address for personal first or second mortgages and home equity payments:
Grow Financial Federal Credit Union
P.O. Box 11733
Newark, NJ 07101-4733
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