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Accessibility
Policy
We're Working To Be Accessible For You
Grow Financial is committed to meeting the banking and financial services needs of all our members. We aim to promote accessibility, diversity and inclusion. Our goal is to provide an accessible and barrier-free environment in our banking locations, and we strive to make our technology accessible and continuously work on accessibility improvements to our website.
If you have difficulty using or accessing any section of the Grow Financial Federal Credit Union website or our in-store services, please contact our marketing department at [email protected] or call us at 813.832.2099, ext. 2662. We will work with you to provide the information or item you seek through a communication method that is accessible for you.
Accessibility Policy
Our website accessibility efforts are based on the recommendations of the Web Content Accessibility Guidelines 2.0 Level A and Level AA Success Criteria as published by the Web Accessibility Initiative of the World Wide Web Consortium.
Whether you are using assistive technologies or seek assistance with written or oral information for disability-related needs, our goal is to make your experience successful. We will read and explain appropriate materials to members who want help with products and services or conducting financial transactions.
We recommend using the most current versions of computer-based assistive technologies applications and browsers. There are easy-to-use controls for adjusting the size and colors of content on a webpage. There are no ideal content size or color combinations for all users. By using the controls provided in browsers, you can personalize the content presentation in your browser. You can also adjust text size, colors, and the size of content.
We do not provide assistive technology applications or browsers. Please visit the individual manufacturer’s site for information about how to obtain them. You also may have access to assistance from local and state agencies or non-profit groups in your area.
Accessibility Accommodations
Our website is designed to be screen reader friendly. Screen reader users can usually navigate a website using the tab and arrow keys or keyboard shortcuts.
Screen reader users can use this option on our website to skip the header and sidebar menus and directly view the main content of any page for ease of use.
Our website graphics have ALT Tags describing the respective images when necessary. This allows persons with physical or technical limitations to collect the information provided by the image.
The colors and sizes used for text that conveys information throughout the website provide sufficient contrast for most users.
Your internet browser allows you to change the accessibility setting to adjust the text size.
The signage in all Grow stores includes braille to enhance the in-store experience for those who may be visually impaired.
All of our cash machines have speech functionality. This means you can use them with a headset or earphones. All ATMs also feature braille for additional accessibility.
In accordance with the Americans with Disabilities Act (ADA) and applicable state and federal laws, we are always working to improve the accessibility of our products and services for members. Additionally, we have engaged an accessibility consultant to assess the website’s accessibility on a regular basis and to provide us with specific recommendations to continually increase the website’s accessibility in the future.
Grow Financial has adopted this policy to support our commitment to the accessibility of this website and to users with disabilities. Please be aware that our efforts are ongoing.
If you are a person with a disability and would like to send us feedback to collaborate and provide input for improving the accessibility of our website or our other technologies, you can contact us at:
Marketing Department
Grow Financial Federal Credit Union
9927 Delaney Lake Drive
Tampa, Florida 33619
Phone: 813.832.2099, ext. 2662
Email: [email protected]If you use the email address, please do not include your account or personal information. We take the security of our website and member data very seriously.
