- Personal Loans
- Personal Loans
- Home & Auto
Online & Mobile
Access Online Banking Services With Ease
Grow’s online banking services help you manage your money with fingertip ease. You can easily pay your bills online or deposit a check from your mobile device with the Grow Mobile Banking app* and control your Grow Visa® credit and debit cards right from the Grow CardManager app.
A Better Online Credit Union Banking Experience
The Grow Mobile Banking app is a better mobile and online credit union experience designed for the way you live. User-friendly features let you take care of your banking business from any device, anytime, anywhere. The Grow Mobile Banking app easily pairs with the Grow CardManager app, giving you access to features such as card controls and other convenient services.
Bank Your Way
Do most any transaction on your phone or laptop, with 24/7 access to your current account information.
Personal Money Manager
Easy-to-use tools to set savings and budget goals and track your progress.
Customize Your View
See only what matters to you and organize your accounts by name or color code.
Set up notifications and alerts on all your account activity, so you always know what your money’s up to.
Your Funds Insured
Grow Financial is insured by NCUA, ensuring your money is secure.
Take Control Anywhere With the Grow CardManager App
The Grow CardManager app is like a magic wand for your Grow Visa® credit and debit cards. First of all, it’s completely secure. Log in with your fingerprint or a password. Then, check credit and debit card balances, and get transaction alerts anytime they’re used. With Android devices, you can also use “Tap to Pay” simply by placing the device near the card reader. You can even turn your cards on and off for even more security. Yeah, it’s pretty magical.
Frequently Asked Questions
Get all your questions about our online and mobile banking experience answered here.
This can easily be done on your laptop, and you can set up a variety of alerts for not only transaction activity, but for reaching savings goals, balance alerts and much more. Here’s how:
- Log in to your account.
- Select Settings.
- Click on the Notifications tab.
- From the list of alerts, click on the Settings icon to the right to activate the alerts you want set up on your account, and how you wish to receive them.
Your FICO® credit score is posted in the FICO® Score page within your online or mobile banking account. Only members with a Grow loan or Grow Visa® credit card will be able to view a credit score in their online or mobile banking account.
You may request this, which enables you to access any shared accounts you’ve established with a single login.
Though Grow CardManager is a separate app available at the app stores, you’ll be able to access your credit and debit card information by selecting CardManager in the Grow banking app menu.
Please follow the instructions below for updating your email address and mobile phone number.
After five invalid attempts at logging in, you will be locked out of the system for security purposes. To restore access to your account, you can select the “Forgot Password?” link on either online banking or our mobile banking app.* The system will route you to the same password recovery process as described below.
To start our self-service password reset, click the “Forgot Password?” link on the login screen. You will be prompted to read and acknowledge a security message. To proceed, select the box next to “I Agree” and continue.
Then, you will be prompted to enter your username, account (member) number, email address and Social Security number. All fields are required to complete the password reset process. Once you submit the information, you will be prompted to choose if you would like your temporary password sent via email, text message or voice call, which will be good for 24 hours. You can use the temporary password to log in with your current username. Once logged in, you can create a new password for your account. Be sure to create a strong password that no one can guess, and do not share the password with others.
If you’ve never added an email address to your Grow profile, then you will need to call our Member Contact Center for help, since the self-service password reset requires an email address to be on file with us. You can call us at 800.839.6328 for assistance, Monday–Friday, 7am–7pm and Saturday–Sunday, 9am–6pm. To ensure you can use the self-service process in the future, hover over Tools in the main menu, select Settings, then visit the Contact tab to confirm your preferred email address is on file next time you log in.
There is a separate “Forgot Username?” option on the login screen. You can use this process to recover your username. Select the “Forgot Username?” link and follow the steps, which are similar to those outlined for the password reset process above. To recover your username, you will need to have available your account (member) number, email address and Social Security number.
If you are missing pieces of information you need to verify your identity during the password reset process, such as your account number or Social Security number, please call our Member Contact Center 800.839.6328.
A Digital Experience That’s Still Personal
Love the convenience of mobile banking but hate the impersonal experience that sometimes accompanies it? We totally agree. That’s why we make it a priority to be here when you need us. No hour-long waits on hold just to speak with one live human.
When you need to connect with us quickly but can’t stop by a store location, our team is here to help, with both live chat and phone assistance options.Contact Us
*Additional data charges may apply. Please see your wireless carrier for more information.
How to Find Your Routing & Account Numbers
When you make a payment online, by phone or on a mobile device, you may be asked for our routing number and your checking account number. Credit unions and banks use these numbers to identify accounts and make sure money gets where it’s supposed to be. You’ll also need to provide your routing and checking account numbers for:
- Direct deposits
- Electronic checks
- Military allotments
- Wire transfers
Where to Find Your Routing & Checking Account Numbers
Your personal checks include both our routing number and your account number, as shown on the Grow check example below.
Don’t have a Grow check? No worries.
Visit any Grow store and ask for a Direct Deposit Form. It lists both your routing number and checking account number.
Making a Loan Payment
When it comes to making payments, we try to make it as painless as possible to pay your loan every month. We have several different ways to pay, including convenient online options.
You have two ways to pay online by transferring funds from another bank or credit union.
- Grow Online Banking (Preferred payment method for any loan)
This is the simplest way to pay your loan. You can make one-time payments or set up automatic recurring payments in Grow Online Banking. Once you log in, select “Transfer/Payments” from the menu. If you’re not enrolled in Grow Online Banking yet, you can set up your account in just a few minutes.
- Debit Card or ACH (Available for auto, personal loans and HELOCs)
Note: ACH and debit card payments are not available for credit cards or most mortgages, except HELOCs.
We accept ACH payments with no additional fees or Mastercard® and Visa® debit cards with a convenience fee of $4.95. To get started with an online ACH or debit card payment, select Pay Now below.
Pay by Mail
You can also pay any Grow loan by check through the mail. Please remember to include your account number and Grow loan number on the check. (For credit card payments, please do not write your 16-digit credit card number on the check, which can cause a delay in processing the payment.)
Address for auto, credit card, personal loan and HELOC payments:
Grow Financial Federal Credit Union
P.O. Box 75466
Chicago, IL 60675-5466
Address for personal first or second mortgages and home equity payments:
Grow Financial Federal Credit Union
P.O. Box 11733
Newark, NJ 07101-4733