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January 9, 2020
We’re Watching Your Back After Wawa Data Breach
By now, you’ve probably heard about Wawa’s recent data breach that affected payment card information, including credit and debit card numbers, expiration dates, and cardholder names, used at potentially all Wawa in-store payment terminals and fuel dispensers between March 4, 2019, and December 12, 2019.
When things like this happen, we take a proactive approach to protecting members because maintaining the security of your confidential information is our highest priority. If you think you may have been impacted by this breach, know that we’re looking out for you and want to help you look out for yourself too.
Here’s what we’ll do:
- Watch your back. We’ll be closely monitoring potentially impacted Grow Visa® credit and debit card accounts for any indication of fraudulent activity.
- Protect your money. With the protection of Visa’s Zero Fraud Liability policy, you won’t be held liable if any unauthorized charges are made with your card.
- Answer your questions. If you have any questions, please call our Member Contact Center at 800.839.6328 or visit your nearest Grow store and a Relationship Specialist will be happy to assist you.
Here’s what you can do:
- Monitor your account activity. Keep a close eye on your transactions using Grow online and mobile banking or the Grow CardManager app.* If you see a transaction that wasn’t you, contact us immediately at 800.839.6328.
- Update your card controls. You can enhance your security by setting card controls for your Grow Visa credit and debit cards using the the Grow CardManager app. Download today from the Apple App Store or Google Play.
- Enroll in identity theft protection and credit monitoring. Wawa has arranged with Experian to provide potentially impacted customers with one year of identity theft protection and credit monitoring at no charge. Visit their website to learn more and sign up.
*Additional data charges may apply. See your wireless carrier for more information.
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How to Find Your Routing & Account Numbers
When you make a payment online, by phone or on a mobile device, you may be asked for our routing number and your checking account number. Credit unions and banks use these numbers to identify accounts and make sure money gets where it’s supposed to be. You’ll also need to provide your routing and checking account numbers for:
- Direct deposits
- Electronic checks
- Military allotments
- Wire transfers
Where to Find Your Routing & Checking Account Numbers
Your personal checks include both our routing number and your account number, as shown on the Grow check example below.
Don’t have a Grow check? No worries.
Visit any Grow store and ask for a Direct Deposit Form. It lists both your routing number and checking account number.
Making a Loan Payment
When it comes to making payments, we try to make it as painless as possible to pay your loan every month. We have several different ways to pay, including convenient online options.
Pay Online
You have two ways to pay online by transferring funds from another bank or credit union.
- Grow Online Banking (Preferred payment method for any loan)
This is the simplest way to pay your loan. You can make one-time payments or set up automatic recurring payments in Grow Online Banking. Once you log in, select “Transfer/Payments” from the menu. If you’re not enrolled in Grow Online Banking yet, you can set up your account in just a few minutes.
Log In
- Debit Card or ACH (Available for auto, personal loans and HELOCs)
Note: ACH and debit card payments are not available for credit cards or most mortgages, except HELOCs.
We accept ACH payments with no additional fees or Mastercard® and Visa® debit cards with a convenience fee of $4.95. To get started with an online ACH or debit card payment, select Pay Now below.
Pay Now
Pay by Mail
You can also pay any Grow loan by check through the mail. Please remember to include your account number and Grow loan number on the check. (For credit card payments, please do not write your 16-digit credit card number on the check, which can cause a delay in processing the payment.)
Address for auto, credit card, personal loan and HELOC payments:
Grow Financial Federal Credit Union
P.O. Box 75466
Chicago, IL 60675-5466Address for personal first or second mortgages and home equity payments:
Grow Financial Federal Credit Union
P.O. Box 11733
Newark, NJ 07101-4733You Are About To Leave GrowFinancial.org
At certain places on this site, there are links to other websites. Grow Financial Federal Credit Union does not endorse, approve, represent, certify or control those external sites. The credit union does not guarantee the accuracy, completeness, efficacy, timeliness or accurate sequencing of the information contained on them. You will not be represented by Grow Financial Federal Credit Union if you enter into a transaction. Privacy and security policies may differ from those practiced by the credit union. Click CONTINUE if you wish to proceed.