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October 8, 2025
Health Insurance Deductible Basics
When assessing which health plan is right for you, it can be tempting to focus only on the premiums deducted from your paycheck. But that amount is hardly the bottom line when it comes to overall costs. It’s also important to understand your health insurance deductible and out-of-pocket max, and how the two work together.
Your Deductible
A deductible is how much you must pay out of pocket before your health plan begins to cover costs. Typically, health plans have a different deductible for an individual than for a family. (Keep in mind that most plans cover in-network preventive care at 100% even if you haven’t met your deductible.)
For example, a typical high-deductible plan may have a $3,500 individual deductible and a $7,500 family deductible. When an individual spends $3,500 on qualified health care costs, their insurance kicks in just for them. When that family spends $7,500, their insurance starts covering costs for everyone—even family members who haven’t accrued many costs that year.
Additionally, many health plans have both an out-of-network and in-network deductible. The out-of-network deductible is much higher, and any out-of-network costs count only toward this deductible. Choosing in-network providers is always the best route to keep costs down.
Your Out-of-Pocket Max
Even after you meet your deductible, your plan may still require copayments (a fixed amount paid when you get care) or coinsurance (a percentage of certain costs) on covered services up to the out-of-pocket maximum. Like the name implies, the out-of-pocket maximum is the absolute most you’ll pay on your health plan on an annual basis (not including premiums). After you hit this amount, your health plan pays for 100% of your covered benefit costs. Good news: Your in-network deductible counts towards your out-of-pocket max.
Deductible and Out-of-Pocket Max Together
Let’s look at an example of how your deductible and out-of-pocket max work together. If your deductible is $3,000 and your out-of-pocket max is $6,000, you are halfway to your max after you’ve met your deductible. Say you have coinsurance, too. After your deductible, you’re responsible for 20% coinsurance, while your plan pays 80% of in-network costs. So if you receive a bill for $500, your plan pays $400 and you pay $100. This continues until you’ve paid an additional $3,000 out of pocket to hit the $6,000 max, at which point covered costs are the sole responsibility of your insurance provider.
How to Keep Costs Down
Use in-network providers and facilities. Make sure your preferred providers are in-network for your health plan before you schedule a visit. Also, plan ahead and familiarize yourself with nearby urgent and emergency care facilities that are part of your plan. In a crisis, this may not be top of mind but choosing an out-of-network facility can cost you dearly.
Take advantage of preventative visits. Most plans cover at least some preventative care, like shots and screenings, at 100%, so take advantage of this opportunity to get free health care.
Choose outpatient procedures when you can. If you have the choice between an in-patient and out-patient procedure, the latter is typically much less expensive. As long as there are no adverse outcomes anticipated, why not choose the cheaper option?
Save on out-of-pocket expenses with an FSA or HSA. If offered by your plan, choose an Flexible Spending Account (FSA) or Health Savings Account (HSA) to set aside pretax dollars for medical expenses.
Disclaimer
While we hope you find this content useful, it is only intended to serve as a starting point. Your next step is to speak with a qualified, licensed professional who can provide advice tailored to your individual circumstances. Nothing in this article, nor in any associated resources, should be construed as financial or legal advice. Furthermore, while we have made good faith efforts to ensure that the information presented was correct as of the date the content was prepared, we are unable to guarantee that it remains accurate today.Neither Banzai nor its sponsoring partners make any warranties or representations as to the accuracy, applicability, completeness, or suitability for any particular purpose of the information contained herein. Banzai and its sponsoring partners expressly disclaim any liability arising from the use or misuse of these materials and, by visiting this site, you agree to release Banzai and its sponsoring partners from any such liability. Do not rely upon the information provided in this content when making decisions regarding financial or legal matters without first consulting with a qualified, licensed professional.
Posted In: General
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Lost or Stolen Card?
We’re here to help. If your card has been misplaced or stolen, we’ll act quickly to protect your account. You can report a missing card in the following ways:
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Log in and follow these three easy steps:
- From the menu, select Tools
- Select Card Manager
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Call 800.839.6328 to speak to a team member or let us know in person at any Grow store.Notice: Taking these steps will immediately cancel your card to prevent unauthorized transactions. If you find your card later after reporting it lost or stolen, it cannot be reactivated.
*The selected card will be canceled and removed from Manage Cards when it is reported as lost. Once your new card has been issued, it will be available in Manage Cards. The replacement card will have a new card number. Your replacement card will be sent to the mailing address on your account, and you should receive it within 7 to 10 business days.
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When you make a payment online, by phone or on a mobile device, you may be asked for our routing number and your checking account number. Credit unions and banks use these numbers to identify accounts and make sure money gets where it’s supposed to be. You’ll also need to provide your routing and checking account numbers for:
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Where to Find Your Routing & Checking Account Numbers
Your personal checks include both our routing number and your account number, as shown on the Grow check example below.

Where to Find Your Checking Account Number in Grow Online and Mobile Banking
If you don’t have a physical check on hand, you can also locate your Checking Account Number for Electronic Transactions in Grow Online and Mobile Banking.*
Here’s how to find it:
- In the Grow Mobile Banking app, select your checking account, then tap Show Details in the top right corner.
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Visit any Grow store or call us and ask for a Direct Deposit Form. It lists both your routing number and checking account number.
Making a Loan Payment
When it comes to making payments, we try to make it as painless as possible to pay your loan every month. We have several different ways to pay, including convenient online options.
Pay Online
You have two ways to pay online by transferring funds from another bank or credit union.
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This is the simplest way to pay your loan. You can make one-time payments or set up automatic recurring payments in Grow Online Banking. Once you log in, select “Transfer/Payments” from the menu. If you’re not enrolled in Grow Online Banking yet, you can set up your account in just a few minutes.
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Note: ACH and debit card payments are not available for credit cards or most mortgages, except HELOCs.
We accept ACH payments with no additional fees, consumer Mastercard® and Visa® debit cards with a convenience fee of $4.95, or commercial Mastercard® and Visa® debit cards with a convenience fee of 2.95% of the payment amount. To get started with an online ACH or debit card payment, select Pay Now below.
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Pay by Mail
You can also pay any Grow loan by check through the mail. Please remember to include your account number and Grow loan number on the check. (For credit card payments, please do not write your 16-digit credit card number on the check, which can cause a delay in processing the payment.)
Address for auto, credit card, personal loan and HELOC payments:
Grow Financial Federal Credit Union
P.O. Box 75466
Chicago, IL 60675-5466Address for personal first or second mortgages and home equity payments:
Grow Financial Federal Credit Union
P.O. Box 11733
Newark, NJ 07101-4733You Are About To Leave GrowFinancial.org
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