West River

How to Find Your Routing & Account Numbers

When you make a payment online, by phone or on a mobile device, you may be asked for our routing number and your checking account number. Credit unions and banks use these numbers to identify accounts and make sure money gets where it’s supposed to be. You’ll also need to provide your routing and checking account numbers for:

Direct deposits
Electronic checks
Military allotments
Wire transfers

Where to Find Your Routing & Checking Account Numbers

Your personal checks include both our routing number and your account number, as shown on the Grow check example below.

Grow Financial check depicting routing, account, and check number

Don’t have a Grow check? No worries.

Visit any Grow store and ask for a Direct Deposit Form. It lists both your routing number and checking account number.

Making a Loan Payment

Incorrect Phone Number Alert

We’ve identified an incorrect phone number listed in a letter sent to a select group of new members with auto loans. The incorrect number is NOT affiliated with Grow. Please be sure to use our official phone number, 800.839.6328, which you can verify on our Contact Information page. For your security, keep your personal information safe and avoid sharing it over the phone, email or text message. We will never ask you for your credit or debit card security code, expiration date or PIN, login security codes, or your online banking password.

When it comes to making payments, we try to make it as painless as possible to pay your loan every month. We have several different ways to pay, including convenient online options.

Pay Online

You have two ways to pay online by transferring funds from another bank or credit union.

Grow Online Banking (Preferred payment method for any loan)
This is the simplest way to pay your loan. You can make one-time payments or set up automatic recurring payments in Grow Online Banking. Once you log in, select “Transfer/Payments” from the menu. If you’re not enrolled in Grow Online Banking yet, you can set up your account in just a few minutes.
Log In

Debit Card or ACH (Available for auto, personal loans and HELOCs)
Note: ACH and debit card payments are not available for credit cards or most mortgages, except HELOCs.
We accept ACH payments with no additional fees, consumer Mastercard^® and Visa^® debit cards with a convenience fee of $4.95, or commercial Mastercard^® and Visa^® debit cards with a convenience fee of 2.95% of the payment amount. To get started with an online ACH or debit card payment, select Pay Now below.
Pay Now

Pay by Mail

You can also pay any Grow loan by check through the mail. Please remember to include your account number and Grow loan number on the check. (For credit card payments, please do not write your 16-digit credit card number on the check, which can cause a delay in processing the payment.)

Address for auto, credit card, personal loan and HELOC payments:

Grow Financial Federal Credit Union
P.O. Box 75466
Chicago, IL 60675-5466

Address for personal first or second mortgages and home equity payments:

Grow Financial Federal Credit Union
P.O. Box 11733
Newark, NJ 07101-4733

February 29, 2024

West River