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Article
Protect Yourself from Account Takeover Fraud
The rise of account takeover (ATO) fraud has made cybersecurity more important than ever. Get tips on protecting your accounts with MFA.
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Article
Keep Your Accounts Safer With Multifactor Authentication
Multifactor authentication, also called two-factor authentication, adds an extra layer of protection and helps keep your accounts safer.
Keep Reading About Keep Your Accounts Safer With Multifactor Authentication -
Article
Don’t Take the Bait: Avoiding Phishing Scams
Phishing is a type of scam where criminals impersonate a trustworthy entity in a message (email, text, call, etc.) to trick you into revealing sensitive information, allowing scammers to steal your funds or identity.
Keep Reading About Don’t Take the Bait: Avoiding Phishing Scams -
Article
Watch Out for Phishing Scams
Learn how to stay safer from phishing scams, which target your money and personal information. Get important safety tips now.
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Article
New Technology, Old Tricks: Watch Out For Cyberscams
Remember, Grow Financial will never ask you to share your PIN or online banking password. Let's talk about common scams and how to avoid them.
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Article
Four Common Tax Season Scams to Avoid
Scammers use tax time to target victims with various email phishing attempts, fraud schemes, phone calls and other tax season scams.
Keep Reading About Four Common Tax Season Scams to Avoid -
Article
Scam Alert! What You Need to Know About Imposter Scams & More
Do you have a phone? If so, you’re among the target group for various scams, including imposter scams, smishing, fake tech support and more.
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Article
What is Skimming? Protect Yourself from Card Skimmers & ATM Scams
A card skimmer is a device illegally attached to an ATM, gas station pump or point-of-sale system that illegally gathers customer card information and PINs.
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Article
Fraud Alert: Watch Out for Peer-to-Peer Payment Scams
In most P2P payment scams, fraudsters add money to their accounts using fraudulent sources, such as stolen credit or debit cards, then use that money to conduct transactions.
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Article
How to Spot a Mortgage Scam in the Mail
Misleading postcards are an attempt to get your money and personal information. Learn how to avoid common mortgage scams.
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Article
Cybersecurity Awareness Month: Five Tips to Avoid Scams
October is Cybersecurity Awareness Month. Check out five tips to avoid scams and stay safe online, like using strong passwords and enabling MFA.
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Article
How to Protect Yourself from Smishing Scams
Stop smishing scams in their tracks. Learn how to stay safer and report fraudulent messages to protect your personal data.
Keep Reading About How to Protect Yourself from Smishing Scams
Lost or Stolen Card?
We’re here to help. If your card has been misplaced or stolen, we’ll act quickly to protect your account. You can report a missing card in the following ways:
Online and Mobile Banking
Log in and follow these three easy steps:
- From the menu, select Tools
- Select Card Manager
- Report your card as Lost or Stolen*
By phone or at a Grow store
Call 800.839.6328 to speak to a team member or let us know in person at any Grow store.Notice: Taking these steps will immediately cancel your card to prevent unauthorized transactions. If you find your card later after reporting it lost or stolen, it cannot be reactivated.
*The selected card will be canceled and removed from Manage Cards when it is reported as lost. Once your new card has been issued, it will be available in Manage Cards. The replacement card will have a new card number. Your replacement card will be sent to the mailing address on your account, and you should receive it within 7 to 10 business days.
How to Find Your Routing & Account Numbers
When you make a payment online, by phone or on a mobile device, you may be asked for our routing number and your checking account number. Credit unions and banks use these numbers to identify accounts and make sure money gets where it’s supposed to be. You’ll also need to provide your routing and checking account numbers for:
- Direct deposits
- Electronic checks
- Military allotments
- Wire transfers
Where to Find Your Routing & Checking Account Numbers
Your personal checks include both our routing number and your account number, as shown on the Grow check example below.

Where to Find Your Checking Account Number in Grow Online and Mobile Banking
If you don’t have a physical check on hand, you can also locate your Checking Account Number for Electronic Transactions in Grow Online and Mobile Banking.*
Here’s how to find it:
- In the Grow Mobile Banking app, select your checking account, then tap Show Details in the top right corner.
- In Grow Online Banking, select your checking account, then click Account Details.
Don’t have a Grow check or Online Banking? No worries.
Visit any Grow store or call us and ask for a Direct Deposit Form. It lists both your routing number and checking account number.
Making a Loan Payment
When it comes to making payments, we try to make it as painless as possible to pay your loan every month. We have several different ways to pay, including convenient online options.
Pay Online
You have two ways to pay online by transferring funds from another bank or credit union.
- Grow Online Banking (Preferred payment method for any loan)
This is the simplest way to pay your loan. You can make one-time payments or set up automatic recurring payments in Grow Online Banking. Once you log in, select “Transfer/Payments” from the menu. If you’re not enrolled in Grow Online Banking yet, you can set up your account in just a few minutes.
Log In
- Debit Card or ACH (Available for auto, personal loans and HELOCs)
Note: ACH and debit card payments are not available for credit cards or most mortgages, except HELOCs.
We accept ACH payments with no additional fees, consumer Mastercard® and Visa® debit cards with a convenience fee of $4.95, or commercial Mastercard® and Visa® debit cards with a convenience fee of 2.95% of the payment amount. To get started with an online ACH or debit card payment, select Pay Now below.
Pay Now
Pay by Mail
You can also pay any Grow loan by check through the mail. Please remember to include your account number and Grow loan number on the check. (For credit card payments, please do not write your 16-digit credit card number on the check, which can cause a delay in processing the payment.)
Address for auto, credit card, personal loan and HELOC payments:
Grow Financial Federal Credit Union
P.O. Box 75466
Chicago, IL 60675-5466Address for personal first or second mortgages and home equity payments:
Grow Financial Federal Credit Union
P.O. Box 11733
Newark, NJ 07101-4733You Are About To Leave GrowFinancial.org
At certain places on this site, there are links to other websites. Grow Financial Federal Credit Union does not endorse, approve, represent, certify or control those external sites. The credit union does not guarantee the accuracy, completeness, efficacy, timeliness or accurate sequencing of the information contained on them. You will not be represented by Grow Financial Federal Credit Union if you enter into a transaction. Privacy and security policies may differ from those practiced by the credit union. Click CONTINUE if you wish to proceed.