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November 7, 2025
Business Member Highlight: Meet the Florida Veterans Coalition
We’re honored to spotlight today’s business member, the Florida Veterans Coalition — a non-profit that provides emotional, financial and regulatory support for veterans and their families. We sat down with Robby Groover, President and CEO, to talk about the positive impact the organization has and the role Grow Financial plays in bringing its vision to life.
The Florida Veterans Coalition story
Vietnam veteran Father Bob Swick established the Florida Veterans Coalition in Clearwater over 20 years ago to meet the needs of local military members transitioning into civilian life. Today, the Coalition serves veterans across 51 counties in Florida, and it hopes to expand even further soon.
Robby Groover just celebrated his first year as President and CEO of the Florida Veterans Coalition. But as a U.S. Army veteran and dedicated advocate with extensive experience in the non-profit world, he was affiliated with the Coalition long before taking on a leadership role. “Father Bob has always been a guiding force for the veterans in our community, and it was an honor to be able to take his legacy and push that into the new horizon, which is the next generation of veterans,” Groover said.
The Coalition aims not only to alleviate immediate hardships but also to build a cohesive network of support and camaraderie among veteran service organizations. Robby and his team strive to bring understanding, compassion and positivity to veterans struggling through everyday challenges. “That’s our goal,” Groover said, “to give people hope.”
Beau Blouin, Chief Advancement Officer, shared his own experience working for the Coalition as a veteran. “It’s important for me to be a part of the Florida Veterans Coalition because I know what it’s like to transition out of the military and have to build everything on my own,” he said. “We get to help the transitioning service member at the most crucial time of their life, when they’re reforming their identity and rebuilding their families. It’s one of the most important things that we can do.”
The Florida Veterans Coalition and Grow
Robby was first introduced to Grow Financial at the local Rotary club, where he met several Grow team members. Robby credits community involvement as a major factor in building lasting partnerships. “You build a personal connection with somebody and then you figure out what drives them — and how we can work together to drive causes that mean something to us,” he said.
“We’re so excited to do an official annual sponsorship with Grow Financial Federal Credit Union,” Groover continued. “The support that you guys give to the veteran community and to the community at large is absolutely commendable, and I just love being a part of it.”
Thank you, Robby and the entire team at the Florida Veterans Coalition, for sharing your story and for banking with Grow. To learn more about the Florida Veterans Coalition and their work, visit www.floridaveterans.org.
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Lost or Stolen Card?
We’re here to help. If your card has been misplaced or stolen, we’ll act quickly to protect your account. You can report a missing card in the following ways:
Online and Mobile Banking
Log in and follow these three easy steps:
- From the menu, select Tools
- Select Card Manager
- Report your card as Lost or Stolen*
By phone or at a Grow store
Call 800.839.6328 to speak to a team member or let us know in person at any Grow store.Notice: Taking these steps will immediately cancel your card to prevent unauthorized transactions. If you find your card later after reporting it lost or stolen, it cannot be reactivated.
*The selected card will be canceled and removed from Manage Cards when it is reported as lost. Once your new card has been issued, it will be available in Manage Cards. The replacement card will have a new card number. Your replacement card will be sent to the mailing address on your account, and you should receive it within 7 to 10 business days.
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When you make a payment online, by phone or on a mobile device, you may be asked for our routing number and your checking account number. Credit unions and banks use these numbers to identify accounts and make sure money gets where it’s supposed to be. You’ll also need to provide your routing and checking account numbers for:
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Where to Find Your Routing & Checking Account Numbers
Your personal checks include both our routing number and your account number, as shown on the Grow check example below.

Where to Find Your Checking Account Number in Grow Online and Mobile Banking
If you don’t have a physical check on hand, you can also locate your Checking Account Number for Electronic Transactions in Grow Online and Mobile Banking.*
Here’s how to find it:
- In the Grow Mobile Banking app, select your checking account, then tap Show Details in the top right corner.
- In Grow Online Banking, select your checking account, then click Account Details.
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Visit any Grow store or call us and ask for a Direct Deposit Form. It lists both your routing number and checking account number.
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When it comes to making payments, we try to make it as painless as possible to pay your loan every month. We have several different ways to pay, including convenient online options.
Pay Online
You have two ways to pay online by transferring funds from another bank or credit union.
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This is the simplest way to pay your loan. You can make one-time payments or set up automatic recurring payments in Grow Online Banking. Once you log in, select “Transfer/Payments” from the menu. If you’re not enrolled in Grow Online Banking yet, you can set up your account in just a few minutes.
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We accept ACH payments with no additional fees, consumer Mastercard® and Visa® debit cards with a convenience fee of $4.95, or commercial Mastercard® and Visa® debit cards with a convenience fee of 2.95% of the payment amount. To get started with an online ACH or debit card payment, select Pay Now below.
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You can also pay any Grow loan by check through the mail. Please remember to include your account number and Grow loan number on the check. (For credit card payments, please do not write your 16-digit credit card number on the check, which can cause a delay in processing the payment.)
Address for auto, credit card, personal loan and HELOC payments:
Grow Financial Federal Credit Union
P.O. Box 75466
Chicago, IL 60675-5466Address for personal first or second mortgages and home equity payments:
Grow Financial Federal Credit Union
P.O. Box 11733
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