Grow Financial Federal Credit Union
October 10, 2023

How to Add an External Account in Grow Online Banking

Did you know you can add an external bank account to your profile in Grow Online and Mobile Banking?*

We designed this feature to add convenience to your life and make banking across multiple financial institutions a breeze. When you add an external account to your online banking profile, you can set up access to transfer funds in and out of the external account for free. That’s right! No fees apply when transferring money this way. Keep in mind that transfers to an external account may take up to three business days to complete. You can also add external accounts for viewing balances and transactions only.

How to add an external account in Grow Online Banking:

  1. Log in to online banking at growfinancial.org.
  2. From the Transfers & Pay section of the main menu, select Transfers.
  3. Select the More Actions tab.
  4. Select Add Account. From the External Account pop-up, you’ll have the option to select either Add an Account Instantly or Manually Add Account. Make sure your name is on the account you want to add and that you have access to view the transaction history.
  5. Select Add an Account Instantly. This new streamlined process makes connecting your accounts even faster, skipping the days it takes to verify accounts using microdeposits.
  6. Choose your financial institution and sign in with the credentials you use for your other account. Stay on the screen until you receive a confirmation message that your secure verification is complete, which can take a minute or two.

Once you complete the steps above, you’ll be able to transfer money in and out of the account, up to a daily maximum of $10,000, with no additional fees. For added convenience, you can even set up recurring, automatic transfers between your accounts or make direct payments on your loans using the external account as the payment method.

Prefer to manually verify rather than log in? If you choose Manually Add Account rather than the instant verification option noted in step four, you’ll be prompted to input the account type, routing number and account number. Then, you’ll need to monitor your external account for two small deposits from Grow, each under $1, which can take up to three business days. Once you receive the two deposits, you can confirm your external account by logging in to Grow Online Banking and selecting Confirm from your home screen dashboard.

How to add an account for viewing only:

If you don’t need to make transfers and just want to view your balances in one place, you can do that too. Instead of starting the process from the Transfer page as explained above, start by selecting View External Accounts from the home screen in Grow Online Banking (or Link and View External Accounts from the home screen in Grow Mobile Banking*), then follow steps five and six above.

You’ll see a confirmation message that says Your profile will include these accounts. Select Next, then on the following screen, select Do not change verification preferences to complete the process for viewing balances and transactions only. If you change your mind and want to be able to transfer money, you don’t have to start over. You can simply select the other button from the final screen, Yes, verify my accounts, which will give you access to transfer funds.

Do you bank anytime, anywhere with Grow Mobile Banking?

Enjoy 24/7 access to your account and do most transactions directly in the app, whether at home or on the move.

Download Grow Mobile Banking
On The Apple App® Store
Download Grow Mobile Banking
On Google Play™

*Additional data charges may apply. Please see your wireless carrier for more information. Additional fees may also apply at your other financial institution.


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